Privacy and cookies policy

Good morning

We have prepared this document for you, in which you will find the rules for the processing of your personal data and the use of cookies in connection with the use of the website https://matiere47.com

The website administrator is FLAMINIKA

If you have any concerns regarding the privacy policy, you can contact us at any time by sending a message to matiere47@gmail. com.

Short version - the most important information

  1. By creating a user account, placing an order, submitting a complaint, withdrawing from the contract, subscribing to the newsletter, contacting us, you provide us with your personal data, and we guarantee that the data will remain confidential and will not be made available to third parties without your consent .
  2. We entrust the processing of personal data only to verified and trusted partners providing services related to the processing of personal data.
  3. We use Google Analytics analytical tools that collect information about visits to the website, such as the subpages you have viewed, the time spent on the website and the transitions between individual subpages. For this purpose, Google LLC cookies are used for the Google Analytics service. As part of Google Analytics, we collect demographic and interest data. As part of the cookie settings, you can decide whether you consent to the collection of such data about you or not.
  4. We use the HotJar analytical tool, which tracks your behavior on our websites. Hotjar Limited cookies are used for this purpose. As part of the cookie settings, you can decide whether you consent to the use of such cookies in your case or not.
  5. We use the Google AdWords tool to conduct remarketing campaigns. For this purpose, cookies from Google LLC for the Google AdWords service are used. As part of the cookie settings, you can decide whether you consent to the use of such cookies in your case or not.
  6. We use Google Tag Manager to control advertising campaigns and how you use our sites. For this purpose, Google LLC cookies related to the Google Tag Manager service are used. As part of the cookie settings, you can decide whether you consent to the use of such cookies in your case or not.
  7. We use marketing tools such as Facebook Pixel to target you with personalized ads on Facebook. This involves the use of Facebook cookies. As part of the cookie settings, you can decide whether you consent to our use of Facebook Pixel in your case or not.
  8. We provide the ability to use social features, such as sharing content on social networking sites and subscribing to a social profile. The use of these functions may involve the use of cookies from administrators of social networking sites such as Facebook, Instagram, Twitter.
  9. We use the Disqus comment system, which uses cookies.
  10. We use our own cookies for the proper operation of the website, in particular user account management and the ordering process.
  11. If the above information is not sufficient for you, you will find further details below.

Personal information

The Administrator of your personal data within the meaning of the provisions on the protection of personal data is Flaminika limited liability company based in Warsaw (KRS 0000682060, NIP 1182146849, REGON 367516601) 

The purposes, legal basis and period of personal data processing are indicated separately for each purpose of data processing (see: description of individual purposes of personal data processing below).

Right. The GDPR grants you the following potential rights related to the processing of your personal data:

  • the right to access personal data,
  • the right to delete personal data,
  • the right to rectify personal data,
  • the right to limit the processing of personal data,
  • the right to object to the processing of personal data,
  • the right to transfer data,
  • the right to lodge a complaint with the supervisory authority,
  • the right to withdraw consent to the processing of personal data, if you have given such consent.

The rules related to the implementation of the indicated rights are described in detail in Art. 16 – 21 GDPR. The rights indicated above are not absolute and you will not be entitled to all processing activities of your personal data. We have made every effort to indicate the rights under these operations as part of the description of individual personal data processing operations.

We emphasize that you always have one of the rights indicated above – if you believe that we have violated the provisions on the protection of personal data while processing your personal data, you have the opportunity to lodge a complaint with the supervisory authority (President of the Personal Data Protection Office).
You can also always ask us to provide you with information about what data we have about you and for what purposes we process it. Just send a message to matiere47@gmail.com. You can also use the e-mail address provided above in case of any questions related to the processing of personal data.

Security. We guarantee the confidentiality of all personal data provided. We assure you that we have taken all security and personal data protection measures required by the provisions on the protection of personal data. Personal data is collected with due care and adequately protected against access by unauthorized persons.

Data recipients. Your data may be processed by our subcontractors, i.e. entities whose services we use to process data and provide services to you or fulfill orders in the online store.
All entities to which we entrust the processing of personal data guarantee the use of appropriate personal data protection and security measures required by law.

Processing purposes and activities

User account. When creating a user account, you must provide the data necessary to create an account, such as e-mail address, name and surname, address details, telephone number. Providing data is voluntary, but necessary to create an account. When editing your account details, you can provide your further details.

The data provided to us in connection with setting up an account is processed for the purpose of setting up and maintaining an account on the basis of an agreement for the provision of electronic services concluded by registering an account (Article 6(1)(b) of the GDPR).

The data contained in the account will be processed for the duration of the account’s operation. When you decide to delete your account, we will also delete the data contained in it. Deleting your account does not delete information about orders placed by you using your account.

You have the option of correcting the data contained in your account or deleting your account. You also have the right to transfer data referred to in Art. 20 GDPR.

Orders. When placing an order, you must provide the data necessary to complete the order, such as name and surname, billing address, e-mail address, telephone number. Providing data is voluntary, but necessary to place an order.

The data provided to us in connection with the order is processed for the purpose of processing the order (Article 6(1)(b) of the GDPR), issuing an invoice (Article 6(1)(c) of the GDPR), including the invoice in our accounting documentation (Article 6(1)(c) of the GDPR). .6(1)(c) GDPR) and for archival and statistical purposes (Article 6(1)(f) GDPR).

Order data will be processed for the time necessary to complete the order and then until the limitation period for claims under the concluded contract expires. Moreover, after this period, the data may still be processed by us for statistical purposes. Please also remember that we are obliged to store invoices with your personal data for a period of 5 years from the end of the tax year in which the tax obligation arose.

In the case of order data, you cannot correct this data after completing the order. You also cannot object to the processing of your data or demand that your data be deleted until the limitation period for claims under the concluded contract expires. Similarly, you cannot object to the processing of your data or request the deletion of data contained in invoices. After the limitation period for claims under the concluded contract has expired, you may, however, object to our processing of your data for statistical purposes, as well as request that your data be deleted from our database.
In relation to order data, you also have the right to transfer data referred to in Art. 20 GDPR.

Newsletter. If you want to subscribe to the newsletter, you must provide us with your e-mail address via the newsletter subscription form. Providing data is voluntary, but necessary to subscribe to the newsletter.

The data provided to us when subscribing to the newsletter is used to send you the newsletter, and the legal basis for their processing is your consent (Article 6(1)(a) of the GDPR) expressed when subscribing to the newsletter.

The data will be processed for the duration of the newsletter, unless you unsubscribe from receiving it earlier, which will result in your data being deleted from the database.

You can correct your data saved in the newsletter database at any time, as well as request their removal by unsubscribing from the newsletter. You also have the right to transfer data referred to in Art. 20 GDPR.

Complaints and withdrawal from the contract. If you file a complaint or withdraw from the contract, you provide us with personal data contained in the content of the complaint or declaration of withdrawal from the contract, which includes name and surname, residential address, telephone number, address e-mail, bank account number. Providing data is voluntary, but necessary to file a complaint or withdraw from the contract.

The data provided to us in connection with submitting a complaint or withdrawing from the contract is used to implement the complaint procedure or the procedure for withdrawing from the contract (Article 6(1)(c) of the GDPR).

The data will be processed for the time necessary to complete the complaint or withdrawal procedure. Complaints and declarations of withdrawal from the contract may also be archived for statistical purposes.

In the case of data contained in complaints and declarations of withdrawal from the contract, you cannot correct this data. You also cannot object to the processing of your data or demand that your data be deleted until the limitation period for claims under the concluded contract expires. After the limitation period for claims under the concluded contract has expired, you may object to our processing of your data for statistical purposes, as well as request that your data be deleted from our database.

E-mail contact. When contacting us via e-mail, including sending an inquiry via the contact form, you naturally provide us with your e-mail address as the address of the sender of the message. In addition, you can also include other personal data in the message. Providing data is voluntary, but necessary to establish contact.

In this case, your data is processed for the purpose of contacting you, and the basis for processing is Art. 6 section 1 letter a GDPR, i.e. your consent resulting from initiating contact with us. The legal basis for processing after the end of contact is the justified purpose of archiving correspondence for internal purposes (Article 6(1)(c) of the GDPR).

The content of correspondence may be archived and we are unable to clearly determine when it will be deleted. You have the right to request the history of your correspondence with us (if it was archived), as well as to request its deletion, unless its archiving is justified due to our overriding interests, e.g. defense against potential claims from you.

Cookies and other tracking technologies

Our website and store, like almost all other websites, use cookies.

Cookies are small text information stored on your end device (e.g. computer, tablet, smartphone), which can be read by our IT system (own cookies) or the IT system of third parties (third-party cookies).

Some of the cookies we use are deleted after the end of the web browser session, i.e. after closing it (so-called session cookies). Other cookies are stored on your end device and enable us to recognize your browser the next time you visit the website (persistent cookies).

More details below.

Consent to cookies. During your first visit to the website, information about the use of cookies is displayed. Thanks to a special tool, you can manage cookies from the website. Moreover, you can always change cookie settings in your browser or delete cookies altogether.

Remember that disabling or limiting the use of cookies may cause difficulties in using our website, as well as many other websites that use cookies.

Own cookies. We use our own cookies to ensure proper operation of the website, in particular the ordering process and logging in to the user account.
Third party cookies. Our website, like most modern websites, uses functions provided by third parties, which involves the use of cookies from third parties. The use of these types of cookies is described below.

Google Analytics. We use Google Analytics provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. We carry out activities in this area based on our legitimate interest in creating statistics and analyzing them in order to optimize our websites.

Google Analytics automatically collects information about your use of our website. The information collected in this way is most often transferred to a Google server in the United States and stored there.

Due to the IP anonymization that we have activated, your IP address is shortened before being forwarded. Only in exceptional cases is the full IP address transferred to a Google server in the United States and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not combined with other Google data.

Due to the fact that Google LLC is based in the USA and uses technical infrastructure located in the USA, it has joined the EU-US-Privacy Shield program in order to ensure an adequate level of personal data protection required by European regulations. As part of the agreement between the US and the European Commission, the latter established an adequate level of data protection for companies certified with the Privacy Shield.

You can prevent the recording of data collected by cookies regarding your use of our website by Google, as well as the processing of this data by Google, by installing the browser plug-in available at the following address: https://tools.google.com/dlpage/gaoptout.

As part of Google Analytics, we also collect demographic and interest data. As part of the cookie settings directly on our website, you can disable Google Analytics cookies.

If you are interested in details related to data processing within Google Analytics, we encourage you to read the explanations prepared by Google: https://support .google.com/analytics/answer/6004245.

Hotjar. We use Hotjar, provided by Hotjar Limited, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta. With the help of Hotjar, we analyze your behavior on our websites, such as the time spent on individual pages, the buttons you click, the links you use, etc. We do this in order to optimize our websites in terms of user experience. We carry out activities in this area based on our legitimate interest in optimizing our websites.

Hotjar uses cookies and other technologies to collect information about your behavior on the website and the devices used to use the website, such as IP number (anonymized), screen size, browser information, location, language. Hotjar stores this information as part of a pseudonymized profile. Neither Hotjar nor we will ever use this information to identify you. More information can be found in Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy.

You can object to the creation of your anonymous profile and the storage of information about you by Hotjar by going to this page: https://www .hotjar.com/legal/compliance/opt-out. Additionally, you can disable Hotjar cookies in the cookie settings on our website.

Google Adwords. We use Google AdWords marketing tools provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. With the help of Google Adwords, we promote our website in search results and on third-party websites. We also use remarketing tools. We carry out activities in this area based on our legitimate interest in marketing our own products or services.

When you visit our website, a Google remarketing cookie is automatically left on your device, which, using a pseudonymous identifier (ID) and based on the pages you visit, enables the display of interest-based advertising.

Further data processing only takes place if you have given your consent to Google to link your browsing history and application use with your account and to use information from your Google account to personalize advertisements displayed on websites. If in this case you are logged in while visiting our website on Google, Google will use your data together with Google Analytics data to create and define target group lists for remarketing purposes on various devices. For this purpose, Google temporarily combines your personal data with Google Analytics data to create target groups.

Due to the fact that Google LLC is based in the USA and uses technical infrastructure located in the USA, it has joined the EU-US-Privacy Shield program in order to ensure an adequate level of personal data protection required by European regulations. As part of the agreement between the US and the European Commission, the latter established an adequate level of data protection for companies certified with the Privacy Shield.

You can deactivate cookies used for remarketing in your Google account settings: https://adssettings.google.com. Additionally, as part of the cookie settings on our website, you can disable the use of cookies for remarketing purposes.

If you are interested in details related to data processing within Google AdWords, we encourage you to read Google’s privacy policy: https://policies.google.com/privacy.

Google Tag Manager. We use the Google Tag Manager tool provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. With the help of Google Tag Manager, we control our advertising campaigns and the way you use our websites. We carry out activities in this area based on our legitimate interest in marketing our own products or services and optimizing our websites.

When you visit our website, a Google cookie is automatically left on your device, which, using a pseudonymous identifier (ID) and based on the pages you visit, allows you to display interest-based advertising, control the effectiveness of these advertising and other activities related to the control of your behavior on the website.

Further data processing only takes place if you have given your consent to Google to link your browsing history and application use with your account and to use information from your Google account to personalize advertisements displayed on websites. If in this case you are logged in while visiting our website on Google, Google will use your data together with Google Analytics data to create and define target group lists for remarketing purposes on various devices. For this purpose, Google temporarily combines your personal data with Google Analytics data to create target groups.

Due to the fact that Google LLC is based in the USA and uses technical infrastructure located in the USA, it has joined the EU-US-Privacy Shield program in order to ensure an adequate level of personal data protection required by European regulations. As part of the agreement between the US and the European Commission, the latter established an adequate level of data protection for companies certified with the Privacy Shield.

You can deactivate cookies used for remarketing in your Google account settings: https://adssettings.google.com. Additionally, as part of the cookie settings on our website, you can disable the use of cookies for remarketing purposes.

If you are interested in details related to data processing within Google Tag Manager, we encourage you to read Google’s privacy policy: https://policies.google.com /privacy.

Facebook Pixel. We use marketing tools available on Facebook and provided by Facebook Inc., 1601 S. California Ave. Palo Alto, CA 94304, USA. As part of these tools, we direct ads to you on Facebook. We carry out activities in this area based on our legitimate interest in marketing our own products or services.

In order to target you with personalized advertising based on your behavior on our website, we have implemented Facebook Pixel on our websites, which automatically collects information about your use of our website in terms of pages viewed. The information collected in this way is most often transferred to a Facebook server in the United States and stored there.

The information collected as part of Facebook Pixel is anonymous, i.e. it does not allow us to identify you. We only know what actions you have taken on our website. However, we would like to inform you that Facebook may combine this information with other information about you collected as part of your use of the Facebook website and use it for its own purposes, including marketing. Such Facebook activities are no longer dependent on us, and you can find information about them directly in Facebook’s privacy policy: https://www.facebook. com/privacy/explanation. You can also manage your privacy settings from your Facebook account.

Due to the fact that Facebook Inc. is based in the USA and uses technical infrastructure located in the USA, has joined the EU-US-Privacy Shield program in order to ensure an adequate level of personal data protection required by European regulations. As part of the agreement between the US and the European Commission, the latter established an adequate level of data protection for companies certified with the Privacy Shield.

As part of the cookie settings available on our website, you can disable Pixel Facebook.

Social tools. Our websites use plug-ins and other social tools provided by social networking sites such as Facebook, Twitter, Instagram, Google.

By displaying our website containing such a plug-in, your browser will establish a direct connection to the servers of the administrators of social networking sites (service providers). The content of the plug-in is transferred by the given service provider directly to your browser and integrated with the website. Thanks to this integration, service providers receive information that your browser has displayed our website, even if you do not have a profile with a given service provider or are not currently logged in to it. This information (along with your IP address) is sent by your browser directly to the server of a given service provider (some servers are located in the USA) and stored there.

If you have logged in to one of the social networking sites, the service provider will be able to directly assign your visit to our website to your profile on a given social networking site.

If you use a given plug-in, e.g. by clicking the “Like” or “Share” button, the appropriate information will also be sent directly to the server of the given service provider and stored there.

In addition, this information will be published on a given social networking site and will appear to people added as your contacts. The purpose and scope of data collection and its further processing and use by service providers, as well as the possibility of contact and your rights in this regard and the possibility of making settings to protect your privacy are described in the privacy policy of individual service providers.

If you do not want social networking sites to assign the data collected during your visit to our website directly to your profile on a given website, you must log out of that website before visiting our website. You can also completely prevent plug-ins from being loaded on the website by using appropriate extensions for your browser, e.g. script blocking.

Server logs
Using the website involves sending queries to the server where the website is stored. Each query sent to the server is saved in the server logs.

Logs include, among others: Your IP address, server date and time, information about the web browser and operating system you are using. Logs are saved and stored on the server.

The data saved in the server logs is not associated with specific people using the website and is not used by us to identify you.

Server logs are only auxiliary material used to administer the website, and their content is not disclosed to anyone other than persons authorized to administer the server.

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